MultiChoice, the operators of DSTV have launched a WhatsApp service that’ll reduce your need to transport yourself down to their office to make payments/ fix errors, etc.
Read below to find out how you can use the service to serve yourself.
With the WhatsApp self-service, DStv subscribers can now upgrade their subscriptions, fix error codes, make payments and even rent Box Office movies, all by themselves! The WhatsApp self-service guarantees minimal wait time.
While email and telephone customer service tools remain, you can also use the Whatsapp service ‘anytime’
Simply add +234 908 236 8533 as a contact, type “Hi”, and you can check your balance, fix errors, change package, and make payment.
Where we saw this: https://brandspurng.com/2019/03/28/dstv-launches-24-7-whatsapp-self-service/